Terms of Service

By accessing and using our website, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our site.

1. General information

• Oskaya is owned and operated by Oskaya Pty Ltd, a registered company in Australia.
• Our products and services are offered subject to your acceptance of these Terms of Service.
• We may modify these Terms of Service at any time without prior notice. Your continued use of the website following any changes indicates your acceptance of the modified terms.

2. Definitions

• "Oskaya" refers to Oskaya Pty Ltd and its affiliated companies.
• "User" refers to any person accessing or using our website.
• "Product" refers to any item available for purchase on our website.
• "Website" refers to the online platform operated by Oskaya Pty Ltd.

3. Eligibility

• You must be at least 18 years old or have the consent of a parent or guardian to use our website. By accessing or using our site, you confirm that you are legally capable of entering into binding contracts

4. User Obligations

• Prohibited Activities: Users agree not to engage in the following activities:
  • Misuse or exploitation of the content available on the website.
  • Spamming, phishing, or any fraudulent activities.
  • Attempting to gain unauthorized access to any part of the website.
  • Interfering with the normal operation of the website.
  • Engaging in any unlawful activity, submitting false or misleading information, or collecting personal information of others without consent.
  • Uploading or transmitting viruses, malware, or any other harmful code.

5. User-Generated Content

• If you post reviews, comments, or any other content on the website, you are solely responsible for the legality, reliability, and appropriateness of such content. Oskaya reserves the right to remove any user-generated content deemed inappropriate, offensive, or in violation of these terms.

6. Product information

• All product descriptions, images, and pricing are subject to change at any time without notice.
• We reserve the right to discontinue any product at any time.
• We make every effort to ensure the accuracy of product information and pricing; however, we do not warrant that product descriptions, images, or pricing are error-free, complete, or current.
• All information on the site is for educational purposes only.

7. Payment & order information

• We accept payments through Shopify Payments (including Visa, Mastercard, American Express, Apple Pay, and Google Pay), PayPal, Afterpay, and Stripe for purchases made on our website.
• All orders are subject to availability and we reserve the right to limit the quantity of products we supply.
• We may cancel orders if we suspect fraudulent activity or if we are unable to verify the information provided at checkout.
  

8. Shipping and Delivery

• We offer domestic shipping within Australia and delivery times may vary depending on your location.
• We are not responsible for any customs or import duties that may apply to your order.
• Delivery times are estimated and may be subject to delays beyond our control.

9. Returns and Refunds

• Please see shipping and returns for more information on our return policy.

10. Intellectual property

• Unless otherwise stated, all content on our website, including but not limited to text, images, graphics, logos, and software, is the property of Oskaya or its licensors and is protected by Australian and international copyright laws.
• You may not reproduce, distribute, display, or sell any content from our website without our express written permission.

11. Third-Party Links

• Our website may contain links to third-party websites that are not owned or controlled by Oskaya Pty Ltd.
• We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites.

• We may provide access to third-party tools, which we neither monitor nor control. Your use of these tools is entirely at your own risk, and we recommend reviewing the terms and conditions of the respective providers before use.

12. Limitation of Liability

• We are not liable for any damages, losses, or expenses arising from the use of our website or products purchased from our website, including but not limited to direct, indirect, incidental, punitive, or consequential damages.
• We make no warranties or representations about the accuracy or completeness of the information on our website, and there are no guarantees that the information is accurate.
• To the extent permitted by law, we exclude all liability for any loss or damage whatsoever arising out of your use of our website or products purchased from our website.

• All products and services are provided “as is” and “as available” without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

13. Health Disclaimer

• The information provided on our website, including product descriptions, blog articles, and any other content, is for informational and educational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment.
• No Medical Advice: The content on this site, including any health-related claims or benefits of our products, is not intended to diagnose, treat, cure, or prevent any disease. Always consult your healthcare professional before starting any new dietary or wellness regimen, especially if you have a medical condition or are taking medication.
• Results May Vary: The effects of superfoods like Sea Moss can vary from person to person. Individual results are not guaranteed.
• Informational Purposes Only: Our blog content and other articles are provided for general informational purposes and are not a substitute for professional advice. We recommend seeking advice from qualified experts before making any changes to your diet or lifestyle.

14. Indemnification

• You agree to indemnify, defend, and hold harmless Oskaya Pty Ltd, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, and expenses, including reasonable attorneys' fees, arising out of your use of the website or your breach of these Terms of Service.

15. User Conduct

• You agree to use our website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.
• Prohibited behavior includes, but is not limited to, harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

16. User Accounts

• When you create an account on our website, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer.
• You agree to accept responsibility for all activities that occur under your account or password.

17. Termination

• We may terminate or suspend your access to our website without prior notice or liability for any reason, including, but not limited to, your breach of these Terms of Service.

18. Governing Law

• These Terms of Service are governed by the laws of Australia, and any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the Australian courts.

19. Severability

• If any provision of these Terms of Service is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue to be in full force and effect.

20. Entire Agreement

• These Terms of Service constitute the entire agreement between you and Oskaya Pty Ltd regarding your use of the website and supersede any prior agreements between you and Oskaya Pty Ltd.

21. Warranties Disclaimer

• All products and services offered on our website are provided on an “as is” and “as available” basis without any warranties, either express or implied, including but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website, products, or services will be uninterrupted, error-free, or secure, or that any defects will be corrected.

22. Prohibited Uses

• In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
  • For any unlawful purpose;
  • To solicit others to perform or participate in any unlawful acts;
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
  • To submit false or misleading information;
  • To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
  • To collect or track the personal information of others;
  • To spam, phish, pharm, pretext, spider, crawl, or scrape;
  • For any obscene or immoral purpose; or
  • To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

23. Changes to the Terms of Service

• We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

If you have questions about the Terms of Service contact us.