Shipping & Returns

We want your experience with Oskaya to feel considered from start to finish. Below you’ll find details on shipping and returns.

Shipping

We offer the following delivery options within Australia:

𖦹 Standard Shipping: $10 or free on orders over $99
𖦹 Express Shipping: $15

Orders are processed within 1–3 business days. Once dispatched, you’ll receive tracking details via email.

Orders are shipped Monday to Friday (excluding weekends and public holidays). Orders placed during peak periods or promotional events may experience slight delays.

If you haven’t received tracking details within three business days, please contact us at orders@oskaya.com.au

Returns

We want you to feel confident in your purchase.

If you’re not satisfied, we offer a 30-day money-back guarantee. Simply contact us at orders@oskaya.com.au and we’ll help arrange a resolution.

Need help?

For any questions or assistance with your order, feel free to reach out at orders@oskaya.com.au – we’re here to help.